NHTSA Complaint #11121698 — 2013 NISSAN VERSA

TL* THE CONTACT OWNS A 2013 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKES LOST POWER AND DID NOT STOP THE VEHICLE. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AND CRASHED INTO A PARKED VEHICLE. VARIOUS WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED MICHAEL JORDAN NISSAN (919-489-3800, 3930 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707) AND WAS REFERRED TO THE CONSUMER AFFAIRS DIVISION OF THE MANUFACTURER. AN INSPECTOR WAS SENT TO INVESTIGATE THE FAILURE AND THE CONTACT WAS INFORMED THAT THERE WAS NO BRAKE FAILURE. PRIOR TO THE FAILURE, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V507000 (VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.