NHTSA Complaint #11121675 — 2013 LEXUS RX350 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11121675
Vehicle	2013 LEXUS RX350
Component	ELECTRICAL SYSTEM
Date of Incident	July 1, 2018
Date Filed	August 22, 2018
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

THE DOOR LOCK ACCUATOR ON THE DRIVER'S SIDE IS INOPERABLE.I HAVE TO MANUALLY LOCK THE DRIVER SIDE DOOR THEN OPEN THE PASSENGER DOOR AND LEAN INTO THE CAR AND REACH OVER TO UNLOCK THE DRIVER SIDE DOOR EACH TIME I NEED TO OPEN THE DOOR. COST TO REPAIR IS $600.00 (PARTS & LABOR) I FEEL THIS IS EXCESSIVE AS THE VEHICLE IS ONLY 5 YEARS OLD AND HAS ONLY 55,500 MILES! PARTS DEALER NOTED HE KEEPS THE PART STOCKED ON HIS SHELF AS IT IS FREQUENTLY REQUESTED.

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