NHTSA Complaint #11121623 — 2009 CADILLAC CTS

MY 2009 CADILLAC CTS SHOWED A CHECK ENGINE LIGHT. TOOK TO A MECHANIC WHO PULLED CODES P0008, P0017, P0018 WHICH ARE ALL RELATED TO TIMING CHAIN FAILURE. I BECAME AWARE OF TBS BULLETIN 11340C ' SPECIAL COVERAGE ADJUSTMENT ' TIMING CHAIN WEAR WHICH WAS EXTENDED TO INCLUDE 2009 CADILLAC CTS WITH LESS THAN 120K MILES (MY CAR HAS 107250) I MADE AN APPOINTMENT WITH LOCAL CADILLAC DEALER WHO INFORMED ME THAT CADILLAC IS ONLY COVERING VEHICLES WITH CERTAIN VIN'S IN WHICH MINE IS NOT INCLUDED. THEY STATE THAT THE PROBLEM WAS CORRECTED LATER IN THE MODEL YEAR WITH AN IMPROVED TIMING CHAIN. CLEARLY THIS IS NOT THE CASE. THIS IS A $2000 REPAIR THAT CADILLAC CLEARLY STATES COVERS VEHICLES OF THE MODEL YEAR BUT THEN THEY DON'T COVER IT AFTER LOOKING UP YOUR VIN. HERE IS A LINK TO THE SERVICE BULLETIN. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2012/SB-10043857-8663.PDF HERE IS AN ADDL LINK TO MANY WHO'VE HAD THIS SAME PROBLEM AND NOT RECEIVED COVERAGE. HTTP://M.CARCOMPLAINTS.COM/CADILLAC/CTS/2009/ENGINE/ENGINE-2.SHTML SOMETHING SHOULD BE DONE ABOUT THIS AS IT'S A VERY SHADY BUSINESS PRACTICE. CADILLAC CLEARLY KNOWS THE PROBLEM EXISTS AND REFUSES TO DO ANYTHING ABOUT IT.