NHTSA Complaint #11121605 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	11121605
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	August 16, 2018
Date Filed	August 22, 2018
Mileage	155,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

ON AUGUST 16TH 2018. MY 18YR SON WAS DRIVING WHEN HIS POWER STEERING WENT. HE COULD HAVE BEEN KILLED ALONG WITH OTHERS. THERE WAS A RECALL BY FORD. BUT WITH RESTRICTIONS. WITH IN 10YRS IR 150KMILES WHAT EVER CAME 1ST. MY SON'S CAR DID NOT QUALIFY AS IT WAS JUST OVER THE 150K MILEAGE. THE COST OF THE REPAIR IS OVER 2K....WE ARE DEVASTATE. HOW FORD CAN BUT SUCH RESTRICTIONS WHEN MY PREVIOUS SON & OTHER'S COULD HAVE LOST THEIR LIVES. ALSO HOW CAN A DEALERSHIP SELL CARS WHEN THERE IS VERY HARSH RECALLS. WE LOVE TO BUY FORD BECAUSE IT IS AN AMERICAN CAR & SUPPOSE TO BE DEPENDABLE & RELIABLE. I BOUGHT THIS CAR THINKING MY SON WAS GOING TO BE SAFE. INSTEAD I BOUGHT HIM A DEATH TRAP. THANK YOU.

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