NHTSA Complaint #11121595 — 2013 CHEVROLET MALIBU

TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SUDDENLY STOPPED MOVING AND WAS UNABLE TO CHANGE GEARS TO MOVE OFF THE ROADWAY. THE FAILURE OCCURRED WITHOUT WARNING. AN INDEPENDENT MECHANIC WAS ABLE TO GO TO THE LOCATION AND SERVICED THE VEHICLE BY REPLACING THE ALTERNATOR ASSEMBLY; HOWEVER, THE FAILURES CONTINUED. THE CONTACT STATED THAT THE STABILITY CONTROL WARNING INDICATOR FLASHED, VARIOUS OTHER WARNING INDICATORS AND GAUGES FLICKERED, AND THE STEERING WHEEL BECAME INOPERABLE. ONCE THE WARNING INDICATORS HAD GONE OFF, THE CONTACT WAS ABLE TO MANEUVER THE STEERING WHEEL IN EITHER DIRECTION; HOWEVER, THE FAILURE WAS GETTING PROGRESSIVELY WORSE. THE CONTACT ALSO STATED THAT THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION. THE DEALER (VADEN OF BEAUFORT, 103 ROBERT SMALLS PKWY, BEAUFORT, SC 29906, (843) 525-4100) WAS CONTACTED TO SCHEDULE AN DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.