NHTSA Complaint #11121566 — 2017 TOYOTA HIGHLANDER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11121566
Vehicle 2017 TOYOTA HIGHLANDER
Component ENGINE
Date of Incident
Date Filed
Mileage 20,800 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

HELLO, THERE. I WANT TO SHARE MY EXPERIENCE ABOUT HIGHLANDER PROBLEM. MY WIFE AND ME WENT TO MYSTIC,CT FROM MY HOME FOR PLEASURE AUGUST 8. I USED CRUISE CONTROL WITH 65 MPH ON HIGHWAY. AFTER I FINISHED TRAVELING THERE, I TRIED TO USE THE SAME CRUISE CONTROL ON THE WAY HOME. AND THEN SUDDENLY MY CAR MADE PROBLEM IN THE MIDDLE OF DRIVING ON HIGHWAY. RPM WENT UP TO OVER 3000 AND RPM NEEDLE ON DASHBOARD STARTED DANCING. AND I WATCHED 'CHECK AWD SYSTEM','TRACTION CONTROL TURNED OFF','CHECK ENGINE VISIT YOUR DEALERSHIP' COMING UP. AUTOMATICALLY MY CAR LOST POWER CONTROL. WE WERE VERY SCARED BECAUSE EVERYONE THERE WAS DRIVING A CAR WITH HIGH SPEED AT NIGHT. I TURNED ON EMERGENCY LIGHT AND PUT MY CAR ON SERVICE ROAD. FORTUNATELY, NO BODY FOLLOWED BEHIND MY CAR AT THAT TIME. IF SOMEONE KEPT APPROACHING MY CAR,WE WOULD HAVE MADE BIG TRAFFIC ACCIDENT. THIS IS SAFETY ISSUE FOR US. EVEN IF WE ARE STILL ALIVE, I DON'T HAVE ANY COURAGEOUS IDEA ABOUT MY CAR. I WILL NOT BE SATISFIED WITH MY CAR. WHENEVER I DRIVE IT, I HAVE TO THINK ABOUT MY CAR CONDITION. FOR EXAMPLE, I FOUND THE SAME STORY ABOUT MY HIGHLANDER THROUGH CARCOMPLAINTS.COM THAT CAR WAS EVENTUALLY BURNED IN THE MIDDLE OF HIGHWAY. SO I WANT MY MONEY BACK BY LEMON LAW.

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