NHTSA Complaint #11121551 — 2015 CHRYSLER 200

TAKATA RECALL; WHILE DRIVING THROUGH HEAVY TRAFFIC ON A SUNDAY AFTERNOON A WARNING LIGHT APPEARS ON THE DASH SCREEN: POWER STEERING UNAVAILABLE, NEED SERVICE SOON. SUDDENLY THE STEERING WHEEL LOCK UP AND WOULDN'T TURN. I CRUISE THE CAR TO THE TRAFFIC LIGHT WAITING FOR IT TO TURN RED IN ORDER TO TURN THE IGNITION OFF. WHEN THE TRAFFIC LIGHT TURN GREEN I TURN THE IGNITION BACK ON BUT SUDDENLY THE WARNING LIGHT CAME BACK ON AND AGAIN I WASN'T ABLE TO STEER THE CAR OVER TO THE NEXT LANE IT FROZE UP. TRAFFIC WAS HEAVY AND A LARGE TRUCK WAS DRIVING BEHIND ME BLOWING HIS HORN FOR ME TO SPEED UP OR GET OUT OF THE WAY BUT I COULD NOT STEER THE CAR OVER. I PUT ON THE EMERGENCY LIGHTS AND TRY HARD TO STEER THE CAR UNTIL I REACH ANOTHER TRAFFIC LIGHT TO TURN OFF THE IGNITION. WHEN REACHING THE RED LIGHT I TURN OFF THE IGNITION AND TURN IT BACK ON AT THE GREEN LIGHT. THE WARNING LIGHT WENT OFF AGAIN AND THE STEERING WHEEL TURNED A LITTLE BETTER FOR ME TO CRUISE THE CAR IN THE RIGHT HAND LANE TO THE NEAREST SHOP. I WAS ABOUT 15 MILES FROM HOME AND ABLE TO STEER THE CAR IN A STRAIGHT LANE TO DRIVE SLOW WITH MY AMBER LIGHTS BLEEPING. THEN I NOTICE A FIRESTONE WAS OPEN, THE STEERING WHEEL WAS LOCK UP AGAIN SO I JERK IT AS HARD AS I CAN TO STEER IT INTO THE PARKING LOT. THIS WAS A DANGEROUS SITUATION AND THANKS GOD FOR HIS PROTECTION BECAUSE THIS COULD HAVE CAUSE A LOT OF PEOPLE LIVES. FIRESTONE EXAMINE MY VEHICLE AND EXPLAIN WHAT THEY FELT THE PROBLEM WAS; ELECTRICAL, AND I HAD TO LEAVE THE VEHICLE TO DIAGNOSE THE PROBLEM. THE FOLLOWING DAY THEY EXPLAIN TO ME THAT IT COULD BE MY BATTERY SO THEY REPLACE THE BATTERY STILL NO SUCCESS. CALL THE FOLLOWING DAY AND ASKED IF THEY BELIEVE THEY COULD REPAIR THE CAR AND THE MANAGER WAS HONEST AND SAID NO BECAUSE IT'S A SAFETY ISSUE, THE PARTS THAT IS NEEDED IS OUT OF STOCK AND THE CAR HAVE TO BE TAKEN TO A DEALERSHIP. POSSIBLE A RECALL.