NHTSA Complaint #11121300 — 2013 FORD FUSION

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11121300
Vehicle	2013 FORD FUSION
Component	STRUCTURE:BODY
Date of Incident	August 20, 2018
Date Filed	August 21, 2018
Mileage	90,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

I'VE HAD MY 3RD DOOR LATCH FAIL ON THIS CAR. DOOR WILL NOT SHUT. LATCHES FAILED TWICE PREVIOUSLY, ONCE WHILE THE VEHICLE WAS IN MOTION. THE FIRST AND THE THIRD TIME FAILURE OCCURRED WHILE PARKED. THIS COMPLAINT IS THE SAME AS THE ITEM COVERED IN RECALL CAMPAINS 17V210000 AND 15V246000 BUT FORD HAS REFUSED TO REPAIR MY VEHICLE UNDER THESE RECALL CAMPAIGNS STATING MY VEHICLE IS NOT INCLUDED IN THE RECALL. CLEARLY WITH THREE FAILED DOOR LATCHES MY VEHICLE SUFFERS FROM THE SAME DEFECT, AND SHOULD HAVE BEEN INCLUDED IN THE RECALL FOR DEFECTIVE DOOR LATCHES. I DO NOT FEEL SAFE WITH MY FAMILY IN THIS VEHICLE.

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