NHTSA Complaint #11121286 — 2018 RAM 1500 STRUCTURE:BODY

Complaint Details

ODI Number	11121286
Vehicle	2018 RAM 1500
Component	STRUCTURE:BODY
Date of Incident	July 11, 2018
Date Filed	August 21, 2018
Mileage	18 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

WE BOUGHT THE VEHICLE BRAND NEW AT BILL LUKE IN PHOENIX ARIZONA, AFTER GETTING THE VEHICLE HOME WE NOTICED THE UNDERNEATH OF THE VEHICLE IS RUSTED AND THE PAINT IS FLAKING OFF. WE MEET WITH THE DISTRICT MANAGER OF CHRYSLER AND SHE STATED RUST IS NORMAL ON BRAND NEW VEHICLE, THEY TOOK OFF A COUPLE OF PARTS, CLEANED THEM UP AND PAINTED, WE ASKED ABOUT ALL THE OTHER PARTS, ENGINE BLOCK, SUSPENSION PARTS, OIL PAN, OUTER WHEEL BEARING COVERS AND THEY LET US KNOW THEY ARE NOT GOING TO DO ANYTHING. THE DEALERSHIP BODY SHOP, USED TOUCH UP PAINT ON THE AREAS THE PAINT WAS FLAKING OFF AND THAT CAME RIGHT OFF AND MORE PAINT IS FLAKING OFF AND CHRYSLER IS NOT GOING TO DO ANYTHING ABOUT THAT EITHER.

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