NHTSA Complaint #11121251 — 2010 TOYOTA RAV4 AIR BAGS

Complaint Details

ODI Number	11121251
Vehicle	2010 TOYOTA RAV4
Component	AIR BAGS
Date of Incident	August 13, 2018
Date Filed	August 21, 2018
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

SIDE CURTAIN AIRBAGS SPONTANEOUSLY DEPLOYED WHILE VEHICLE WAS BEING BACKED OUT OF A MECHANIC'S GARAGE AFTER ROUTINE BRAKE MAINTENANCE WAS PERFORMED. THERE WAS NO IMPACT PRIOR TO THE DEPLOYMENT. THANKFULLY NO ONE WAS INJURED, BUT IT WOULD HAVE BEEN A DIFFERENT STORY IF MY WIFE AND KIDS WERE IN THE CAR AND DRIVING WHILE THIS OCCURRED. AS OF THIS WRITING, I HAVE OPENED A CASE WITH TOYOTA (CORPORATE) AS INSURANCE HAS APPRAISED THE DAMAGE AT OVER $11,000 MAKING THIS A TOTAL LOSS. I HAVE YET TO HEAR ANYTHING FROM TOYOTA REGARDING THE CLAIM.

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