NHTSA Complaint #11121165 — 2017 FORD F-150

I BOUGHT 2017 F-150 PLATINUM FROM LEVITTOWN FORD I OWN IT LESS THAN 1 YEAR AND HAVE NOW 15,000 MILES ON IT. MY PROBLEM FIRST STARTED AROUND MAY OF 2018 IT WAS RANDOM HAPPENING OFF AND ON I WAS GETTING A GRINDING NOISE WHEN I STARTED THE TRUCK ONLY WHEN I STARED IN USUALLY FIRST THING IN THE MORNING OR IF IT SAT FOR MORE THAN 6 OR MORE HOURS. THE PROBLEM GOT WORSE AS THE SUMMER PROGRESSED I MADE MY FIRST APPOINTMENT WITH STEVENS FORD ON 07/10/2018 AFTER BEING TOLD THEY HAD A BACK LOG OF SEVERAL WEEKS AND THIS WAS THE EARLIEST APPOINTMENT I COULD GET. WELL I PICKED UP THE CAR AT NIGHT AND THE CLAIM THEY DID NOT HEAR THE NOISE YET ON THE RECEIPT IT SAYS DUE SHOP OVER LOAD. SO I MADE A APPOINTMENT WITH THE DEALERSHIP I BOUGHT IT FROM AND THE EARLIEST DATE I COULD GET WAS 07/25/2018 AND THEY WERE FINALLY ABLE TO DIAGNOSE THE PROBLEM BEING THE TIMING CHAIN AND CAMS AS PER ATTACHED PAPER WORK. I WAS WITHOUT MY VEHICLE FOR ALMOST ONE MONTH AND NOW AFTER PICKING IT UP I STILL FEEL A SLIPPAGE IN THE ENGINE AS I DRIVE IT. NOW AFTER DOING EXTENSIVE RESEARCH I HAVE FOUND THAT THE 3.5 6 CYLINDER ECO BOOST ENGINE HAS HAD THIS PROBLEM DATING BACK TO 2004 AND HAVE REALLY NEVER FIXED THE PROBLEM. IT USUALLY EFFECTS THE ENGINE AFTER THE 60,000 WARRANTY EXPIRES AND I HAVE RARELY SEEN THIS OCCUR IN A TRUCK AS NEW AS MINE. I AM FIGHTING WITH FORD ON ALL AVENUES TO GET MY TRUCK BOUGHT BACK BY THEM BECAUSE I HAVE LOST ALL CONFIDENCE IN THIS PRODUCT.