NHTSA Complaint #11121035 — 2018 CHEVROLET EQUINOX

2018 EQUINOX PREMIER SUNROOF GAVE OUT ON ME 5 WEEKS AFTER PURCHASING BRAND NEW. GM HAS HAD MY CAR FOR 3 MONTHS AND HAS NOT FOUND A FIX. IT DOESN'T MATTER IF THE CAR WAS STATIONARY OR MOTION. THE SUNROOF AND THE PRIVACY SCREEN WILL STOP OPENING/CLOSING. THEY HAVE REPLACED ALL THE WIRES AND THE ENTIRE SUNROOF AND NEW MOTORS AND IT STILL DOESNT WORK. GM CUSTOMER CARE IS NOT WORKING WITH ME AND SAYS THAT BASICALLY THEY WON'T HAVE A TIME WHEN I WILL GET MY CAR BACK. THEY AREN'T HELPING ME WITH A TRADE IN EITHER. THE DEALERSHIP IS HELPING ME (BRAVO AT LAS CRUCES NM). BUT GM THEMSELVES AREN'T TAKING ANY RESPONSIBILITY WHEN IT SOLELY IS THEIR RESPONSIBILITY. I HAVE HEARD OF ATLEAST 8 OTHER CASES ONLINE WITH THE SAME ISSUE. SOME WERE FIXED WITH A COMPUTER REBOOT BUT MINE CANNOT GET FIXED WHATSOEVER.