NHTSA Complaint #11120982 — 2011 BUICK REGAL

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11120982
Vehicle	2011 BUICK REGAL
Component	SERVICE BRAKES
Date of Incident	August 7, 2018
Date Filed	August 20, 2018
Mileage	63,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

AFTER THE CAR SITTING IN THE SUN, DRIVING IN SLOW TRAFFIC THE CAR IS RUNNING ROUGH, THE GAS MILLAGE DROPPED, THE BRAKE MAKING NOISE WHEN YOU STOP. WHEN ACCELERATE THERE IS GRINDING NOISE. I PULLED TO THE SIDE AND TURN OFF THE CAR FOR FIVE MINUTES, I START THE CAR AND IT RUN AS NORMAL. THIS WAS HAPPENING BEFORE FOR 2 MONTH. TAKE IT TO THE DEALER 3 TIMES, THEY ADVISE THERE IS NOTHING WRONG. LAST TIME THEY CLEAN THE BEARINGS AND IT DID NOT HELP. FINALLY THEY ADVISE TO REPLACE THE MODULAR FOR THE BRAKE AND THE ACCELERATOR AND IT REQUIRED REMOVE THE DASH BOARD AND LOT OF LABOR TIME. THEY ARE NOT SURE 100% IT WILL WORK AS IT IS NOT SHOWN ON THE SCAN

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