NHTSA Complaint #11120960 — 2012 HYUNDAI AZERA

MY AZERA IS OUT OF WARRANTY BUT THE STEERING COUPLER IS WORN AND NEEDS TO BE REPLACED. SEVERAL MODELS AND MODEL YEARS HAVE BEEN ISSUED A RECALL FOR THIS PROBLEM BUT MY VEHICLE (ACCORDING TO HYUNDAI CUSTOMER CARE) IS NOT ONE OF THE VEHICLES. HYUNDAI SHOULD REPAIR THE WORN STEERING COUPLER WITH NO CHARGE TO THE CUSTOMER OR AT LEAST DISCOUNT THE COST OF REPAIR FROM THE OUTRAGEOUS $500.00 PRICE QUOTED TO ME. THE PART IS LESS THAN $20.00 TO PURCHASE. MY STEERING COLUMN CLUNKS OVER BUMPS AND VIBRATES AT SPEEDS OVER 50 MILES/HOUR.