NHTSA Complaint #11120721 — 2018 BMW G310 GS

TL* THE CONTACT OWNS A 2018 BMW G310 GS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V408000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FREEDOM POWERSPORTS HUNTSVILLE (12401 MEMORIAL PKWY SW, HUNTSVILLE, AL 35803, (256) 829-5507) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *DT CONSUMER STATED THE KICKSTAND FAILED AND BROKE OFF THE MOTORCYCLE WHEN DISMOUNTING. KICKSTAND SAFETY FEATURE PREVENTS OPERATION OF VEHICLE WHILE STAND IS DISCONNECTED. MOTORCYCLE IS UN-USEABLE. STAND BROKE ON AUGUST 18, 2018. UPDATED 10/26/18*JB