NHTSA Complaint #11120642 — 2016 FIAT 500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11120642
Vehicle	2016 FIAT 500
Component	POWER TRAIN
Date of Incident	August 1, 2017
Date Filed	August 17, 2018
Mileage	28,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2016 FIAT 500. WHILE OPERATING THE VEHICLE, THE TRANSMISSION JERKED AND SHIFTED ROUGHLY. OCCASIONALLY, THE VEHICLE WOULD SHIFT OUT OF GEAR AND FAIL TO IMMEDIATELY ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER (NYLE MAXWELL FIAT, 13049 RESEARCH BLVD, AUSTIN, TX) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. COMPUTER UPDATES WERE PERFORMED TO THE POWER TRAIN CONTROL MODULE AND THE TRANSMISSION CONTROL MODULE, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 28,000.

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