NHTSA Complaint #11120551 β€” 2011 FORD F-150

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11120551
Vehicle 2011 FORD F-150
Component STEERING
Date of Incident
Date Filed
Mileage 100,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

STEERING LOCKED UP WHILE DRIVING 40 PLUS MILES AN HOUR ON A WINDING ROAD ALMOST CRASHED. HAD TROUBLE GETTING IT OFF THE TOW TRUCK. TOWED IT HOME AND MESSED WITH THE FUSE BOX STILL LOCKED. GOT INTO THE TRUCK AND MANUALLY RESET THE STEERING. STARTED TRUCK AND WAS ABLE TO DRIVE. AT FIRST THOUGHT IT WAS THE RACK AND PINION, BUT I I WOULD NOT HAVE JUST RESET AND DROVE AS NOTHING WAS WRONG. I THINK THAT IT HAS TO DO WITH THE ELECTRIC MOTOR ON THE ACTUAL RACK. VERY DANGEROUS AND VERY EXPENSIVE PART. THIS COULD HAVE BEEN A LAWSUIT FOR FORD IF MY HUSBAND WOULD HAVE DRIVEN OFF A CLIFF AS WE LIVE IN A VERY MOUNTAINOUS AREA. THIS SEEMS TO BE A COMPONENT ISSUE AND NOT A RACK ISSUE. THE MOTOR IS NOT SERVICEABLE SO I WOULD BE VERY INTERESTED TO SEE THE INSIDE OF THE MOTOR BUT IT HAS BEEN SPOT WELDED. THIS NEEDS TO BE RESOLVED AND NOT ONLY WITH THE ESCAPES, AND OTHER FORD VEHICLES WITH THE SIMILAR PARTS FOR STEERING. LOOKING AT THE FORUMS THIS IS A VERY COMMON THING WITH THIS TRUCK THAT IS BEING OVERLOOKED. AND I BELIEVE IT HAS TO DO WITH THE COST OF THE REPAIR. FORD WOULD LOSE A LOT OF MONEY. 1600 FOR THE MOTOR ALONE.

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