NHTSA Complaint #11120503 — 2015 LEXUS RC 200T

TL* THE CONTACT OWNS A 2015 LEXUS RC 200T. WHILE ATTEMPTING TO PARK THE VEHICLE, IT JOLTED FORWARD. LATER, WHEN THE CONTACT RETURNED TO THE VEHICLE, THE INTERIOR LIGHTING WAS FLASHING, THE STEERING WHEEL TURNED 360 DEGREES, AND THE EMERGENCY BRAKE WAS OVERHEATED. IN ADDITION, INDICATORS SHOWING THAT THE STEERING WHEEL HYDRAULIC SYSTEM WAS DOWN AND THE VEHICLE IGNITION WAS STILL ON WERE DISPLAYED. THE VEHICLE WAS TOWED TO THE DEALER (LEXUS OF WINTER PARK, 305 N SEMORAN BLVD, WINTER PARK, FL 32792, (407) 678-2000) WHERE IT WAS INITIALLY DIAGNOSED THAT THE BATTERY WAS FAULTY. HOWEVER, THE VEHICLE WAS TAKEN TO THE DEALER A WEEK PRIOR AND THEY INFORMED THE CONTACT OF A POSSIBLE UNKNOWN RECALL FOR THE ELECTRICAL SYSTEM. THE CONTACT HAD THE DEALER KEEP THE VEHICLE ANOTHER DAY FOR FURTHER DIAGNOSTIC TESTING. THE DEALER CALLED THE CONTACT TO RETRIEVE THE VEHICLE WITH NO EXPLANATION, BUT WITH A PROMISE OF A CALL BACK FROM MANAGEMENT. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 50,000.