NHTSA Complaint #11120460 — 2017 NISSAN PATHFINDER

TL* THE CONTACT OWNS A 2017 NISSAN PATHFINDER. THE CONTACT STATED THAT WATER ENTERED THE SUN ROOF AND CAUSED A MILDEW ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO BILL SEIDLE'S NISSAN (10500 NW 12TH ST, MIAMI, FL 33172, (305) 637-5319) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,767. **TR CONSUMER STATED WATER ENTERS THE CAR VIA THE SUNROOF, WHILE CLOSED, AND ACCUMULATES IN A GUTTER TYPE CHANNEL. SOME OF THE WATER DRAINS VIA 2 DRAIN HOLES, HOWEVER SOME OF THE WATER REMAINS PONDING. IT IS WATER WHICH WITH TIME CAUSES A MILDEW SMELL IN THE CAR. I BELIEVE THIS IS A SAFETY ISSUE BECAUSE MILDEW SPORES WILL ENTER THE BODY AND HAS BEEN IDENTIFIED AS A CAUSE OF CERTAIN AILMENTS. WHEN I MET WITH THE NISSAN REPRESENTATIVE AND A NISSAN DEALER SERVICE MANAGER, WE OPENED THE SUNROOF OF A NEW CAR AT THEIR LOT, AND IT HAD PONDING WATER WHICH WILL EVENTUALLY TURN INTO MILDEW. I AM SIMPLY ASKING TO END MY LEASE SO I CAN LEASE ANOTHER CAR WITH NO SUNROOF. I SUFFER FROM ALLERGIES AND THE SMELL IS REALLY AFFECTING ME. UPDATED 10/26/18*JB