NHTSA Complaint #11120151 — 2003 JEEP LIBERTY

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING OUT OF A PARKING LOT, THE LOWER BALL JOINT FAILED AND THE FRONT PASSENGER SIDE WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALER (PHILLIPS CHRYSLER JEEP DODGE RAM, 3440 S PINE AVE, OCALA, FL 34471, (352) 732-7577) STATED THAT AN UNKNOWN RECALL REPAIR FOR THE LOWER BALL JOINT HAD ALREADY BEEN COMPLETED BY THE PREVIOUS OWNER. THE CONTACT WAS ORIGINALLY INFORMED BY THE MANUFACTURER'S RECALL CENTER THAT THE VEHICLE WAS COVERED UNDER AN UNKNOWN RECALL. THE CONTACT HAD THE VEHICLE TOWED BACK TO THE DEALER WHERE IT WAS PENDING A REPAIR. THE CONTACT WAS REFERRED TO THE MANUFACTURER, THE FEDERAL TRADE COMMISSION, AND HER STATE ATTORNEY GENERAL'S OFFICE. THE FAILURE MILEAGE WAS 160,000.