NHTSA Complaint #11120117 — 2008 DODGE SPRINTER 2500

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11120117
Vehicle	2008 DODGE SPRINTER 2500
Component	AIR BAGS
Date of Incident	May 18, 2018
Date Filed	August 15, 2018
Mileage	15,686 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

TL* THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED AT ADDY'S HARBOR DODGE RAM FIAT (4849 US-501, MYRTLE BEACH, SC 29579, (843) 945-3100) FOR NHTSA CAMPAIGN NUMBER: 17V478000 (AIR BAGS). UPON RETRIEVING THE VEHICLE, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT WAS INFORMED BY THE DEALER THAT A HARNESS FRACTURED DURING THE AIR BAG REPLACEMENT, WHICH CAUSED THE WARNING INDICATOR TO ILLUMINATE. THE DEALER ALSO INFORMED THE CONTACT THAT THE PART FOR THE HARNESS WAS NOT AVAILABLE; HOWEVER, THEY DISCONNECTED THE AIR BAGS AND THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TWICE AND CASE NUMBERS: 34674588 AND 34906822 WERE OPENED. THE FAILURE MILEAGE WAS 15,686.

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