NHTSA Complaint #11119956 — 2018 AUDI S5

MY S5 SPORTBACK'S TOP VIEW CAMERA DOES NOT WORK AS DESIGNED. IT REVERTS BACK TO "GRAPHIC" MODE EVERY TIME I START THE CAR. "GRAPHIC" MODE IS SIMPLY A BLACK SCREEN WITH A CARTOON CAR IN THE MIDDLE, AS OPPOSED TO THE ACTUAL "CAMERA" MODE THAT SHOWS YOU WHAT SURROUNDS YOUR VEHICLE. THIS IS A SAFETY-RELATED DEFECT DUE TO THE DISTRACTING NATURE OF THE UNPREDICTABILITY OF THE STATE OF THE BACKUP CAMERA, AS YOU HAVE TO GO THROUGH A SERIES OF BUTTON PRESSES TO GET THE CAMERA VIEW, WHICH MIGHT BE DANGEROUS IN A REAL-LIFE SETTING. THIS AFFECTS NEARLY EVERY AUDI WITH THIS OPTION SOLD IN THE 2018 MODEL YEAR. AUDI HAS ACKNOWLEDGED THIS SAFETY ISSUE BUT HAS REFUSED TO OFFER ANY SOLUTION FOR OVER A YEAR, AND HAS CONTINUED TO KNOWINGLY SELL THOUSANDS OF VEHICLES WITH THIS DEFECT.