NHTSA Complaint #11119780 — 2011 KIA FORTE KOUP

HELLO, LONG STORY SHORT, KIA HAS FAULTY AIRBAGS I HAVE A VERY PREGNANT WIFE. THEY HAVE YET TO DIE RIGHT BY THE CUSTOMER AND OFF SAFE VEHICLES TO REPLACE THESE UNTIL A FIX IS FOUND. I WENT TO KIA IN TURNERSVILLE NJ TO HAVE A HUB ASSEMBLY REPLACED. AT THIS TIME I REQUESTED THE TECHNICIAN TO RUN THE VIN FOR AN AIRBAG RECALL I SAW ONLINE, THIS WAS IN JUNE. HE CAME BACK SAYING HE CHECKED AND IT IS ALL CLEAR AND I ASKED HIM TO CHECK AGAIN MAINLY BECAUSE SHE IS 8 MONTHS PREGNANT. ONCE AGAIN TOLD IT WAS CLEAR. TODAY I RECEIVED SOMETHING IN THE MAIL FROM KIA REGARDING MY PREGNANT FINANCES AIRBAG IN FACT BEING RECALLED. SHE HAS BEN DRIVING LIKE THIS FOR TWO MONTHS AND WASN'T LIED TO AND MADE TO FEEL COMFORTED THAT ALL WAS FINE! I CALLED AGAIN TODAY AND WAS TOLD THERE WASN'T ANYHTING TO BE DONE YET AND MY WIFE WILL BE FINE JUST DRIVE CAREFULLY AND THE AIRBAG IS FINE PROBABLY. SO WE HAVE A FAULTY VEHICLE WE HAVE PAID FOR YEARS AND NOW OWN AND CANNOT FEEL SAFE DRIVING ANYWHERE. IN MY OPTION KIA AND HYUNDAI SHOULD HANDLE THIS IN THE SAME MANNER HONDA DID AND HONOR THE CUSTOMER WITH RENTALS UNTIL THE ISSUE IS RESOLVED. IF NOT I AM SURE A LARGE SCALE LAWSUIT WILL ENSUE BECAUSE THIS IS NOT BEING HANDLED CORRECTLY. THE DEALERSHIP ALSO MENTIONED THAT THEY STILL HAVE NO KNOWLEDGE OF A RECALL UNTIL AFTER THE CONSUMER, ANOTHER BOLD FACE LIE FROM KIA. SOMETHING MUST BE DONE