NHTSA Complaint #11119728 — 2015 CHRYSLER 200

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING AT ANY SPEED, THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT ALSO STATED THAT THE VEHICLE JERKED, MADE LOUD NOISES, AND ACCELERATED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE DECELERATED WHEN MAKING A TURN. THE VEHICLE WAS TAKEN TO THOMAS DODGE CHRYSLER JEEP RAM (9604 INDIANAPOLIS BLVD, HIGHLAND, IN 46322, 219-924-6100) WHERE IT WAS DIAGNOSED THAT THE AIR BAG AND THE STEERING WHEEL CONTROL MODULE NEEDED TO BE REPAIRED. THE CONTACT WAS SENT BACK TO THE INDEPENDENT MECHANIC FROM WHERE THE VEHICLE WAS PURCHASED. THE INDEPENDENT MECHANIC INFORMED THE CONTACT THAT THE VEHICLE WAS SOLD 'AS IS' AND REFERRED THE CONTACT TO A MUFFLER SHOP TO REPAIR THE AIR BAG AND THE STEERING. THE CONTACT STATED THAT THE AIR BAG AND THE STEERING WERE REPAIRED, BUT SHE WAS NOT INFORMED OF WHAT WAS COMPLETED TO REPAIR THE FAILURES. THE FAILURES RECURRED A MONTH LATER. THE CONTACT CALLED THE DEALER BACK AND WAS INFORMED TO GO BACK TO THE SELLER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.