NHTSA Complaint #11119624 — 2017 FORD EXPLORER

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11119624
Vehicle 2017 FORD EXPLORER
Component ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Date of Incident
Date Filed
Mileage 30,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE DRIVING 70 MPH AND ACCELERATING, THERE WAS AN ABNORMAL EXHAUST ODOR SEEPING INTO THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ENNIS FORD, INC, 900 N INTERSTATE HIGHWAY 45, ENNIS, TX 75119, (972) 875-90670) WHERE IT WAS DIAGNOSED THAT THE VENTS NEAR THE REAR WHEEL HOUSING NEEDED TO BE ADJUSTED. THE CONTACT STATED THAT THE HOLES IN THE VEHICLE WERE TAPED AND A CARBON MONOXIDE DETECTOR WAS INSTALLED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS15355086. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.

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