NHTSA Complaint #11119516 — 2006 CADILLAC SRX

ABOUT 3YEARS AGO THE DRYSHAFT WENT BAD ON MY 2006 SRX.I ASKED THE DEALERSHIPS SERVICE MANAGER WAS IT A RECALL ON THE PART AND HE SAID "NO."I SEARCH FOR MONTHS AFTER DRIVING MY CAR WITH THE BAD RIDE FROM THE BAD PART AND BEING LIMITED FOR OVER 2YRS WITH NOT KNOWING, I FINALLY GOT A USED DRYSHAFT FOR MY CAR AND NOW ABOUT 6 MONTHS LATER ON WEDNESDAY 8/8/18, I PULL OFF AT THE LIGHT AND IT FEELS LIGHT SOMETHING KNOCK SOMETHING UNDERNEATH MY CAR.I GET ON THE HIGHWAY AND THIS LOUD NOISE HAPPENS. THE NEXT DAY I TAKE IT TO MEINEKE AND THIS ONE IS GONE BAD. I SEARCH THE NET ON RECALLS FOR MY CAR AND THERE IT IS.NOW THE DEALERSHIP IN MY STATE IS TELLING ME THAT MY CAR IS NOT ELIGIBLE BECAUSE IT ALREADY HAD THE RECALL DONE BEFORE I PURCHASED IT IN 2008.ITS THE SAME PART THAT GOES BAD ON THE CAR AND ITS STILL GOING BAD. ITS YOUR RECALL PART PERIOD. PLEASE TELL ME THAT YOU WILL REPLACE IT.PLEASE CONTACT ME ASAP! THANK YOU