NHTSA Complaint #11119509 — 2011 SUBARU LEGACY

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11119509
Vehicle 2011 SUBARU LEGACY
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 104,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I PURCHASED MY 2011 SUBARU LEGACY 2.5I LIMITED IN APRIL 2018 WITH 99,110 MILES. IT WAS DRIVING FINE UNTIL ABOUT 104,000 MILES WHEN THERE STARTED TO BE SOME STALLING AND SLIPPING PROBLEMS. I HAD A P2096 CODE AND ASSUMED IT WAS A VACUUM OR BRAKE BOOSTER LEAK. I HAD BAD SHAKING COMING FROM AROUND THE TORQUE CONVERTER AND STALLING AT STOP LIGHTS. BY THE TIME MY MECHANIC AND I WERE ABLE TO REALIZE IT WAS A TRANSMISSION PROBLEM I HAD ALREADY MISSED THE WINDOW FOR SUBARU'S EXTENDED POWERTRAIN WARRANTY ON MY VEHICLE. I NEVER RECEIVED A NOTICE OF THE RECALL. I HAVE A CVT TRANSMISSION THAT SUBARU CLAIMS NEVER HAS TO BE SERVICED, BUT NOW I AM STUCK WITH A FAILING TRANSMISSION ON A CAR WITH ONLY 106,000 MILES WITH ALL REGULAR MAINTENANCE DONE. MY CAR WILL STALL OF OR SLIP IN THE TRANSMISSION WHEN TRAVELING ON THE INTERSTATE OR WHILE BREAKING AT STOPLIGHTS AND ONCE CAUSED ME TO REAR END ANOTHER VEHICLE IN HICKORY, NC BECAUSE MY TRANSMISSION SLIPPED WHILE COMING TO A STOP AT A STOP LIGHT. NOBODY WAS INJURED, BUT IT MADE ME FEAR FOR MY SAFETY IN MY CAR.

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