NHTSA Complaint #11119391 — 2015 GMC ACADIA

THIS COULD HAVE BEEN RESOLVED UNDER WARRANTY, BECAUSE AT THE TIME I HAD LESS THAN 36,000 MILES BUT THE CAR WAS AT 38 MONTHS WHEN THE AIR CONDITIONER WENT OUT AND BLOWING WARM AIR WHEN THE SUMMER TIME TEMPS WERE IN THE 90S. I TOOK IT TO MY GMC SERVICE DEPT AND WAS TOLD THE EVAPORATOR NEEDED TO BE REPLACED. THE PROBLEM WAS IT IS A LABOR INTENSIVE REPAIR THAT REQUIRES REMOVAL OF THE DASHBOARD TO GET TO THE EVAPORATOR. $1500 LATER I NOW HAVE COOL AIR IN THE CAR I PAID $40,000 FOR. AFTER THE FACT I DECIDED TO SEARCH THE WEB TO SEE IF THIS WAS A COMMON PROBLEM, AND IT WAS. BARELY 3 YEARS OLD AND THE AIR CONDITIONER NEEDS MAJOR REPAIR?? GMC SHOULD BE ASHAMED OF THEMSELVES! I HAVE A 13 YEAR OLD CHEVY TRAILBLAZER WITH 168,000 MILES AND THE AC WORKS AS GOOD AS THE DAY I BOUGHT IT. SO, IS THIS THE NEW NORMAL FOR GM? NOT GOOD ENOUGH THAT CARS TODAY COST WHAT YOU COULD BUY A HOUSE FOR NOT LONG AGO.NOW THEY BUILD THEM TO SELF DESTRUCT ONE SYSTEM AT A TIME TO KEEP THE PROFITS ROLLING IN.