NHTSA Complaint #11119259 — 2012 GMC YUKON XL

ABOUT ONE YEAR AGO WE NOTICED A SMALL CRACK AT THE CORNER OF THE 'LID' TO THE PASSENGER SEAT AIR BAG. NOW WE HAVE A CRACK AT THE HUMP OF THE STEERING WHEEL THIS IS A HUGE SAFETY CONCERN TO US AS IT COULD RESULT IN TERRIBLE INJURY IN ANY NUMBER OF WAYS. 1THE AIR BAG COULD EXPLODE AT ANY TIME DUE TO THE CRACK IN THE LID AREA, WITHOUT ANY WARNING AND WITHOUT THE RESULT OF BEING IN AN ACCIDENT THUS HARMING ANYONE IN THE PASSENGER SEAT 2THE BROKEN DASH COULD RESULT IN TERRIFIC INJURY IN THE EVENT OF AN ACCIDENT AND AIR BAG DEPLOYMENT AS THE BRITTLE PIECES AND SHARP EDGES OF CRACKED PLASTIC BECOME FLYING IN THE CAR 3THE AIRBAG COULD MISFIRE DUE TO THE DAMAGED LID (FOR EXAMPLE; HITTING AND BREAKING THE WINDSHIELD AND NOT PROTECTING THE HEAD OF THE PASSENGER) CAUSING FURTHER INJURY AND HARM 4THE CRACK IN THE PLASTIC OF THE DASHBOARD COULD BE EVEN MORE EXTENSIVE THAN WE CAN SEE. THE ENTIRE DASHBOARD COULD BE DEFECTIVE AND CRACKED AND SUDDENLY FALL OFF AS THE RESULT OF A BUMP OR POTHOLE CAUSING INJURY AND POSSIBLE ACCIDENT 5THE DEFECTIVE DASHBOARD PLASTIC COULD HAVE CRACKS THAT WOULD CAUSE WIRING TO BE PINCHED, CUT OR SEVERED CAUSING HEAT, FIRE, AND POSSIBLE ACCIDENTS AND INJURIES 6SUN SHINING THRU THE WINDSHIELD COULD CAUSE THE CRACKS TO WIDEN 7OUR FAVORITE 87 YEAR OLD MOM USUALLY RIDES IN THE PASSENGER SEAT. SHE IS IRREPLACEABLE AND INVALUABLE. 8THIS IS AND HAS BEEN A 'KNOWN' ISSUE TO GMC. 9WE ARE BOTH DISABLED AND ON FIXED INCOMES. WE ARE UNABLE TO REPAIR THIS OURSELVES AND SHOULD NOT HAVE TO. SAFETY AND DEPENDABILITY IS ONE OF THE REASONS WE ALWAYS PURCHASED GMC YUKONS. THIS IS OUR 4TH GMC YUKON/SUBURBAN. WE NEVER DOUBTED THAT GMC MADE QUALITY PRODUCTS THAT WERE CONSUMER SAFE. NOW THIS DASHBOARD AIRBAG ISSUE HAS US VERY WORRIED AND CONCERNED FOR OUR HEALTH AND SAFETY AND THE HEALTH AND SAFETY OF ALL OUR FAMILY AND PASSENGERS