NHTSA Complaint #11118958 — 2007 FORD 500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11118958
Vehicle	2007 FORD 500
Component	ENGINE
Date of Incident	August 9, 2018
Date Filed	August 10, 2018
Mileage	83,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2007 FORD 500. WHILE DRIVING 15 MPH, THE VEHICLE DECELERATED AND UNINTENTIONALLY LOST POWER. IN ADDITION, THE TRANSMISSION FAULT AND CHECK ENGINE INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE SPEEDOMETER ONLY SHOWED THAT THE VEHICLE WAS TRAVELING 20 MPH. AFTERWARDS, THE VEHICLE WOULD ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KEY HYUNDAI OF SALEM (470 S BROADWAY, SALEM, NH 03079, (603) 841-3099) WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WAS FULL OF CARBON AND NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT MADE WARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.

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