NHTSA Complaint #11118509 — 2012 CHEVROLET TRAVERSE

I HAVE A 2012 CHEVY TRAVERSE THAT I PURCHASED USED IN FEBRUARY OF THIS YEAR. A FEW MONTHS AFTER THE PURCHASE IT STARTED TO DEVELOP A WHINING NOISE AND THE STEERING WAS HARD TO TURN AT LOW SPEEDS. THERE HAVE BEEN NUMEROUS TIMES WHERE I HAVE BEEN UNABLE TO MANEUVER THE VEHICLE WHEN TRYING TO PARK DUE TO THE STEERING SEIZING UP. I'VE ALSO HAD A FEW TIMES THAT I WAS VERY CLOSE TO GETTING INTO AN ACCIDENT WHILE MAKING A U-TURN DUE TO THE STEERING BEING NEARLY IMPOSSIBLE TO TURN AND HAVING TO PRESS HEAVILY ON THE ACCELERATOR IN ORDER FOR THE STEERING PUMP TO PROVIDE ENOUGH POWER TO COMPLETE THE TURN. I HAVE NEVER HAD A CAR THAT WAS THIS UNSAFE BEFORE. I BROUGHT THE VEHICLE TO A FEW DIFFERENT MECHANICS FOR AN INSPECTION AND THEY ALL TOLD ME THE SAME THING, THE STEERING WAS DEFECTIVE AND EVERYTHING NEEDED TO BE REPLACED. MY QUOTES WERE ANYWHERE FROM $2550 TO $3200. SO I BROUGHT IT TO THE CHEVY DEALER TO HAVE THE REPAIR DONE HOPING THAT THEY WOULD COVER SOME OF THE CHARGES TO REPLACE THE STEERING MECHANISM. THEY COMPLETED THE WORK, BUT GM REFUSED TO COVER ANY OF THE NEARLY $2700 IN CHARGES.