NHTSA Complaint #11118273 — 2009 FORD FOCUS

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11118273
Vehicle 2009 FORD FOCUS
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 47,583 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

THE WINDSHIELD WIPERS AND A/C FAN WOULD NOT GO ON WHEN I GOT INTO THE VEHICLE. THE VEHICLE WAS HOT INSIDE FROM BEING PARKED IN MY DRIVEWAY UNDER THE HOT SUN. I COULD START THE VEHICLE AND THE A/C BUT THE WIPERS AND FAN WOULD NOT TURN ON. ONCE ON THE ROAD, THE WIPERS STILL WOULD NOT WORK NOR THE A/C FAN. I PARKED IN THE NEARBY LIBRARY LOT AND WAITED FOR THE RAIN TO STOP AND AMBIENT TEMPERATURE TO GO DOWN. THEN THE WIPERS STARTED TO WORK. I CALLED THE FORD DEALERSHIP & GOT AN APPT FOR 8-7-18 TO FIX THE PROBLEM BUT NOW THE REPAIR DEPT WANTS ME TO REPLICATE THE DEFICIENCY. I HOLD THE DEALERSHIP RESPONSIBLE FOR ANY INJURY OR DAMAGE THAT HAPPENS IF THEY REFUSE TO FIX THE PROBLEM SINCE I BROUGHT THE VEHICLE IN FOR REPAIR ON TIME..

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