NHTSA Complaint #11118206 — 2011 CHEVROLET TAHOE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11118206
Vehicle 2011 CHEVROLET TAHOE
Component AIR BAGS
Date of Incident
Date Filed
Mileage 122 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I OWN A 2011 CHEVROLET TAHOE. MY DASH BEGAN TO CRACK COMPLETELY FROM ONE END TO THE OTHER. I CALLED THE DEALER TODAY, GEORGE CHEVROLET IN BELLFLOWER CA, AND I SPOKE WITH THE SERVICE MANAGER JOSE. OF COURSE MY TAHOE IS INCLUDED IN THE TAKATA RECALL AND NO PARTS FOR IT ARE AVAILABLE YET. I DID ASK HIM ABOUT THE RECALL AND THEN I EXPLAINED THE PROBLEM WITH MY DASH. IT IS SO BADLY CRACKED NOW IT SEEMS TO ME THAT THE AIRBAGS ARE NOT SECURE AT ALL AS THE CRACKS HAVE MADE THE ENTIRE DASH LOOSE. I WAS TOLD THERE WAS NO RECALL AND I AM NO LONGER UNDER WARRANTY SO NOTHING COULD BE DONE. I AM THE ORIGINAL OWNER OF THE TAHOE AND HAVE TAKEN EXCELLENT CARE OF THE VEHICLE SINCE I PURCHASED IT IN 2011. IT SEEMS TO ME THAT THERE ARE MANY COMPLAINTS ABOUT THIS ISSUE SO I HOPE SOMEONE WILL REVIEW AND CONSIDER A RECALL. THE CRACKING BEGAN AT ABOUT 22K MILES. I AM UNABLE TO SELECT THE BUTTON BELOW, BUT PLEASE CONTACT ME ASAP IF THERE IS A RECALL.

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