NHTSA Complaint #11118131 — 2011 DODGE CHARGER

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP issue reported to NHTSA

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Complaint Details

ODI Number	11118131
Vehicle	2011 DODGE CHARGER
Component	FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Date of Incident	April 1, 2018
Date Filed	August 6, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	SC

Consumer Description

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT THERE WAS A STRONG ODOR OF FUEL OUTSIDE AND INSIDE THE VEHICLE, BUT NO PRESENCE OF AN EXTERNAL LEAK. THE DEALER (BENSON CHRYSLER DODGE JEEP RAM, 400 W WADE HAMPTON BLVD, GREER, SC 29650, (864) 877-0161) DIAGNOSED THAT BOTH FUEL PUMPS NEEDED TO BE REPLACED AFTER INSPECTING THAT THERE WAS A CRACK ON ONE OF THE TWO FUEL PUMPS. THE DEALER ALSO INFORMED THE CONTACT THAT THE REAR SEAT PADDING WAS SATURATED WITH FUEL, WHICH LEAKED INTO THE REAR INTERIOR OF THE VEHICLE. THE DEALER REPLACED THE DRIVER AND PASSENGER SIDE FUEL PUMPS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT CONSUMER STATED CAR WAS REPAIRED BUT STILL HAD A STRONG GAS ODOR. UPDATED 11/20/18*JB

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