NHTSA Complaint #11115855 β€” 2013 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11115855
Vehicle 2013 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage 40,299 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

I'VE OWNED MY VEHICLE FOR 1 1/2 YEARS AND 5 TIMES NOW IT HAS LOST ENGINE COOLANT. THERE IS A RECALL ON THIS ISSUE AND MY VEHICLE MEETS ALL CRITERIA TO BE INCLUDED IN THE RECALL BUT THE DEALER SAID THAT THE VIN NUMBER IS NOT INCLUDED. THE DEALER HAS CHANGED THE WATER PUMP, PRESSURE TESTED, REPLACED THE BATTERY AND REPLACED THE HEATER HOSE. AT THIS POINT, IT IS STILL LOSING FLUID AND THE DEALER STATES THAT IF I WANT THE WORK DONE THAT THE RECALL RECOMMENDS, I WILL HAVE TO PAY FOR IT MYSELF. I PURCHASED THE VEHICLE 3/2/17 AND THIS STARTED 5/16/17,.

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