NHTSA Complaint #11115784 — 2005 BMW 545I ELECTRICAL SYSTEM

Complaint Details

ODI Number	11115784
Vehicle	2005 BMW 545I
Component	ELECTRICAL SYSTEM
Date of Incident	July 12, 2018
Date Filed	August 5, 2018
Mileage	182,282 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

GOOD EVENING ALL, SINCE 2011 I HAVE HAD ISSUES WITH THE I DRIVE SYSTEM. JUST RECENTLY, THE SYSTEM STOPPED WORKING. AFTER ATTEMPTING TO RESOLVE THE ISSUE WITH BMW OF ONTARIO, THEY DECLINED TO COVER THE VEHICLE'S I DRIVE COMPUTER MODULE. FINALLY, THE COMPUTER STOPPED WORKING AND I COULD NOT SEE MY COMPUTER DISPLAY OR LISTEN TO MUSIC. I COULD NOT RE-SET THE AIR PRESSURE ON THE TIRES. I DROVE THE VEHICLE THAT WAY FOR MONTHS. FINALLY, I WENT TO THE JUNK YARD AND FOUND A VEHICLE SIMILAR TO MINE AND REPLACED IT. EVEN THOUGH I REPLACED THE COMPUTER, I WAS NOT ABLE TO GAIN CERTAIN FUNCTIONS ON MY VEHICLE THAT CAME STANDARD WITH THAT PARTICULAR VEHICLE SUCH AS THE SATELLITE RADIO OR SPEAK TO CALL FUNCTION. I'M PRETTY SURE MANY VEHICLE OWNERS CAN RELATE TO THIS ISSUE AND THE DIFFICULTY IT HAS CREATED TO TRY AND MITIGATE WITH THE DEALER. TAKE CARE,

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