NHTSA Complaint #11115399 — 2012 HARLEY-DAVIDSON FLSTFB SERVICE BRAKES

Complaint Details

ODI Number	11115399
Vehicle	2012 HARLEY-DAVIDSON FLSTFB
Component	SERVICE BRAKES
Date of Incident	July 24, 2018
Date Filed	August 2, 2018
Mileage	3,416 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2012 HARLEY-DAVIDSON FLSTFB. WHILE THE MOTORCYCLE WAS AT THE DEALER (M & S HARLEY-DAVIDSON, 160 FALLING SPRING ROAD, CHAMBERSBURG, PA 17202, 717-709-9650) FOR ROUTINE BRAKE FLUID REPLACEMENT MAINTENANCE, THE CONTACT WAS INFORMED THAT THE FRONT MASTER CYLINDER NEEDED TO BE REPLACED. THE DEALER FURTHER STATED THAT THE BRAKE FLUID WAS CONTAMINATED, AND THE MASTER CYLINDER HAD MOISTURE AND CORROSION. THE FRONT MASTER CYLINDER WAS REPLACED. THE CONTACT EXPLAINED THAT THE MOTORCYCLE WAS KEPT IN A GARAGE WITH A DEHUMIDIFIER AND WAS CLIMATE CONTROLLED; THEREFORE, THE CYLINDER SHOULD NOT HAVE FAILED. THE MANUFACTURER WAS NOT CONTACTED. THE MOTORCYCLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V076000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 3,416.

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