NHTSA Complaint #11115266 — 2012 LINCOLN MKZ HYBRID

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11115266
Vehicle	2012 LINCOLN MKZ HYBRID
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	July 24, 2018
Date Filed	August 2, 2018
Mileage	63,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILE DRIVING THERE IS A LARGE POP SOUND AND THEN EXTREME STATIC / "WHITE NOISE" THAT COMES THROUGH THE SPEAKER SYSTEM EVEN IF THE AUDIO IS TURNED OFF. IT WILL PERIODICALLY DO THIS OFF AND ON AND IS EXTREMELY LOUD AND DISTRACTING WHILE DRIVING. ALSO BECAUSE IT IS SO SPORADIC AND THE POP AND STATIC NOISE IS NEVER KNOWN WHEN IT IS GOING TO HAPPEN IT HAS NEARLY CAUSED ACCIDENTS FROM BEING SCARED WHEN IT COMES ON SUDDENLY. IT DOES THIS WHILE CITY DRIVING OR HIGHWAY DRIVING. I CAN NOT TAKE A PICTURE OF A SOUND BUT I DO HAVE VIDEO AND YOU CAN ALSO YOUTUBE OTHER PEOPLES COMPLAINTS ABOUT THIS ISSUE. IT BEGAN FOR ME ON JULY 24, 2018 AND HAS CONTINUED TO HAPPEN ON A DAILY BASIS SINCE THEN.

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