NHTSA Complaint #11115215 — 2014 PORSCHE CAYENNE

FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11115215
Vehicle 2014 PORSCHE CAYENNE
Component FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
Date of Incident
Date Filed
Mileage 77,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

TL* THE CONTACT OWNS A 2014 PORSCHE CAYENNE. WHILE DRIVING APPROXIMATELY 40 MPH, THE TRANSFER CASE SLIPPED. PORSCHE OF NEW ORLEANS (3700 N CAUSEWAY BOULEVARD, METAIRIE, LOUISIANA 70002, (504) 832-2112) WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE TRANSFER CASE WITHIN THE TRANSMISSION NEEDED TO BE REPLACED. IN ADDITION, THE FUEL GAUGE SENSOR INCORRECTLY REGISTERED THE FUEL TANK AS FULL. UPON A DIAGNOSTIC ASSESSMENT, THE DIAGNOSTIC TROUBLE CODE CONFIRMED THE PRETENSE OF A FAULTY FUEL GAUGE MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000. THE VIN WAS NOT AVAILABLE.

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