NHTSA Complaint #11115179 — 2015 GMC ACADIA STEERING

Complaint Details

ODI Number	11115179
Vehicle	2015 GMC ACADIA
Component	STEERING
Date of Incident	July 14, 2018
Date Filed	August 1, 2018
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

MY CAR LOST POWER STEERING WHILE I WAS PULLING OUT OF A PARKING SPACE AND CONTINUED INTERMITTENTLY AS I DROVE! THE POWER STEERING PUMP HAD TO BE REPLACED BECAUSE IT WAS DEEMED TO BE LEAKING AND FAILING. THIS IS THE EXACT SAME PROBLEM FOR WHICH MODELS 2007-2011 WERE RECALLED. ESTIMATES TO REPAIR ARE ABOUT $1,000. I HAVE LOST THE USE OF MY CAR SINCE JULY 14, REPAIRS ARE SCHEDULED FOR AUGUST 18, 2018. COMPLETELY DISSATISFIED WITH MY DEALER, BOWSER, PLEASANT HILLS, PA. THIS IS THE MOST UMSAFE CARE I HAVE EVER DRIVEN! THE COMPUTER CONTROLS REQUIRE DRIVER TO TAKE EYES OFF THE ROAD TO DO EVERYTHING! VOICE CONTROLS NEVER WORK PROPERLY. COMPUTER SYSTEM HAS BEEN FIXED TWICE THEN FINALLY REPLACED. I TRIED TO RETURN CAR DAYS AFTER BUYING IT AND DEALER REFUSED.

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