NHTSA Complaint #11114951 — 2015 LINCOLN MKC

ON APRIL 14, 2017, AT 9:10 P.M., ON MY WAY HOME, I PULLED UP TO OUR TOWNHOME MAIL BOX CENTER, PUT MY CAR IN PARK, UNHOOKED MY SEAT BELT AND GOT OUT OF THE CAR IN ORDER TO GET MY MAIL. I LEFT MY CAR DOOR OPEN AS I WAS ONLY GOING TO GET THE MAIL AND GET BACK IN, AS I HAVE DONE THOUSANDS OF TIMES. RIGHT AFTER I GOT OUT OF THE CAR, I REALIZED THE CAR WAS ROLLING BACK. INSTINCT HAD ME RUNNING AFTER THE CAR TRYING TO HOLD ON TO THE DOOR IN AN ATTEMPT TO GET BACK INTO THE CAR AND PUT MY FOOT ON THE BRAKE. I GOT AROUND THE DOOR BUT COULD NOT HOLD ON. THE DOOR KNOCKED ME BACKWARDS ONTO THE STREET AND THE CAR PASSENGER FRONT TIRE RAN OVER MY LEFT FOOT AND MY RIGHT THIGH. I HAD A SEVERE LACERATION ON THE BACK OF MY HEAD THAT REQUIRED 2 STAPLES. I ALSO HAD A BROKEN LEFT TOE AND A SEVERELY BRUISED FOOT AND ANKLE. MY RIGHT THIGH SWELLED TO AT LEAST DOUBLE ITS SIZE WITH BAD CONTUSIONS. KNEE BECAME VERY SWOLLEN, ESPECIALLY IN THE BACK ALSO WITH BAD CONTUSIONS. RESIDUAL EFFECTS ARE STILL IN EXISTENCE WITH PAIN IN MY LEG AND CONTINUED SWELLING. THANKFULLY, THE CAR VEERED TO THE LEFT AS IT ROLLED DOWN THE STREET AND HIT INTO A ROCK WALL IN THE COMPLEX. THEREFORE NO ONE ELSE WAS INJURED AND NO PARKED CARS WERE HIT. I TOOK THE CAR TO THE DEALERSHIP WHERE I LEASED IT ON MAY 3, 2018 AS I WAS TOO INJURED PREVIOUS TO THAT TIME TO GO OUT. THE SERVICE MANAGER WROTE UP THE INFORMATION ABOUT THE ACCIDENT AND SAID HE WOULD BE SUBMITTING IT TO THE FORD MOTOR COMPANY. THEY HELD THE CAR UNTIL JUNE 7, 2017 WHEN I WAS TOLD THAT FORD WAS DENYING MY CLAIM OF FAULT WITH THE CAR. SINCE IT WAS LEASED, I HAD NO RECOURSE EXCEPT TO HAVE THE CAR FIXED AND CONTINUE TO DRIVE IT. I WAS SCARED EVERY DAY I DROVE THAT CAR UNTIL I GOT RID OF IT FOR ANOTHER TYPE CAR.