NHTSA Complaint #11114770 — 2012 VOLKSWAGEN JETTA
ELECTRICAL SYSTEM:IGNITION issue reported to NHTSA
Complaint Details
| ODI Number | 11114770 |
| Vehicle | 2012 VOLKSWAGEN JETTA |
| Component | ELECTRICAL SYSTEM:IGNITION |
| Date of Incident | |
| Date Filed | |
| Mileage | 112,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE KEY WOULD GET JAMMED IN THE IGNITION, WHICH RESULTED IN THE KEY BEING UNABLE TO TURN TO THE OFF POSITION. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED REGARDING THE COMPANY'S CUSTOMER SATISFACTION CAMPAIGN; HOWEVER, NO FURTHER ASSISTANCE WAS OFFERED DUE TO THE MILEAGE BEING OVER THE STIPULATION. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. *TT
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