NHTSA Complaint #11114746 — 2006 ACURA TL

TL* THE CONTACT OWNS A 2006 ACURA TL. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE WHEN THE STEERING WHEEL WAS TURNED IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE DEALER (MAGUIRE HONDA OF ITHACA, 315 ELMIRA RD, ITHACA, NY 14850, 607-273-1926) WHERE IT WAS INITIALLY DIAGNOSED THAT THE FRONT AXLES WERE CORRODED. THE FRONT AXLES WERE REPLACED, BUT THE FAILURE CONTINUED. THE DEALER THEN REPAIRED THE CARRIER BEARING, BUT IT ALSO FAILED TO PROVIDE A PERMANENT REMEDY. THE CONTACT NOTIFIED THE DEALER SEVERAL TIMES THAT THE MULTIPLE REPAIRS FAILED TO REMEDY THE FAILURE BECAUSE THE ABNORMAL NOISE CONTINUED. THE CONTACT HAD A WARRANTY, BUT THE DEALER HAD NOT VERIFIED IF THE VEHICLE COULD BE REPAIRED PER THE WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.