NHTSA Complaint #11114664 — 2013 CHEVROLET VOLT

I'VE BROUGHT MY 2013 CHEVY VOLT TO THE DEALERSHIP 4 TIMES BECAUSE IT DIES SUDDENLY WHILE DRIVING. IT HAS PUT MY FAMILY IN DANGER MULTIPLE TIMES. ONE OF THE "FIXES" WAS A SOFTWARE UPDATE THAT ENDED UP AS A RECALL BECAUSE IT CAUSES THE ENGINE TO DIE SUDDENLY (IT'S RECALL #N172130460, WHICH CAME OUT TWO DAYS BEFORE MY LATEST INCIDENT, BUT I DIDN'T RECEIVE THE RECALL NOTICE IN THE MAIL UNTIL 7/28/18...6 WEEKS AFTER MY LAST INCIDENT). THE MOST RECENT TIME THE CAR DIED (6/16/18), I WAS ON A MOUNTAIN HIGHWAY AND I WAS LUCKY ENOUGH TO NOT GET HIT AS I PULLED THE CAR TO THE SIDE. THERE WAS NO SIGNAGE THERE EXCEPT FOR THE "CAUTION BEAR XING" SIGN. AFTER TOWING MY CAR TO THE NEAREST DEALERSHIP (IN CARSON CITY, NV, AN 8 HOUR ORDEAL), I HAD EXPENSES FOR LODGING AND TRANSPORTATION (INCLUDING LYFT TO SOUTH LAKE TAHOE TO RENT A CAR BECAUSE NO RENTAL CAR OFFICES OPEN ON SUNDAY IN CARSON CITY, THEN FLYING TO RENO AND TAKING A LYFT TO CARSON CITY TO PICK UP THE CAR BECAUSE CHEVY REFUSED TO SHIP THE CAR TO ME EVEN THOUGH I SAID THAT I WAS AFRAID AND DIDN'T TRUST THE CAR IN THE MOUNTAINS). CHEVY CUSTOMER SERVICE AND CONCIERGE SERVICES REFUSED TO REIMBURSE ME BECAUSE I HAD THE CAR TOWED MYSELF INSTEAD OF CALLING THEIR "CONCIERGE SERVICE" TO TOW IT BECAUSE THAT'S "POLICY." HOW ABOUT THE SAFETY OF THEIR CUSTOMERS SO THAT THEY MAY LIVE TO DRIVE ANOTHER DAY? I'M NOT ASKING FOR ANYTHING MORE THAN THE EXPENSES INCURRED FROM THE LAST ADVENTURE: $1040.72, WHICH I CAN ITEMIZE. OTHER TIMES THAT MY CAR HAS DIED INCLUDE: WHILE MAKING A U-TURN IN A BUSY INTERSECTION (IN 2016), IT DIED AND STARTED BACK UP AS IF NOTHING HAPPENED 20 MINUTES LATER AND A SEPARATE TIME WAS WHEN THE CAR WOULDN'T START AT ALL BUT THEN STARTED UP AGAIN TWO HOURS LATER AS IF THERE WAS NEVER AN ISSUE.EVERY TIME THIS HAPPENED, I HAD A "POWER PROPULSION REDUCED" WARNING ON MY DASHBOARD. I SEE ONLINE THAT MANY HAVE HAD THIS ISSUE.