NHTSA Complaint #11114510 — 2012 DODGE JOURNEY

ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY issue reported to NHTSA

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Complaint Details

ODI Number 11114510
Vehicle 2012 DODGE JOURNEY
Component ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
Date of Incident
Date Filed
Mileage 114,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State UT

Consumer Description

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 75 MPH, STEAM WAS SEEN COMING FROM THE HOOD AND THE COOLANT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER (KEN GARFF WEST VALLEY CHRYSLER JEEP DODGE RAM FIAT, 4175 W 3500 S, WEST VALLEY CITY, UT 84120, 801-955-7448) WHERE IT WAS DIAGNOSED THAT BUBBLES WERE FOUND WITHIN THE COOLING SYSTEM. THE VEHICLE WAS REPAIRED, BUT THE SYMPTOMS RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.

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