NHTSA Complaint #11114257 — 2014 NISSAN VERSA

MY 2014 NISSAN VERSA HAS A CVT TRANSMISSION THAT FAILED AT 54,000 MILES. IT WAS REPLACED WITH A RE-MANUFACTURED CVT TRANSMISSION UNDER WARRANTY. AT 122,500, THE TRANSMISSION HAS FAILED AGAIN. IN ADDITION TO "SHUDDERING", THE CAR AT TIMES WILL FAIL TO ACCELERATE, CAUSING A POTENTIAL HAZARDOUS SITUATION TO MYSELF, PASSENGERS AND OTHER DRIVERS ON THE ROAD. ON SEVERAL OCCASIONS, THE CAR HAS FAILED TO ACCELERATE, AND I HAVE ALMOST BEEN "T-BONED" AT BUSY INTERSECTIONS. I BROUGHT MY CAR INTO THE NISSAN DEALER AND THEY CONFIRMED THAT MY TRANSMISSION WAS FAILING, CAUSING THE LACK OF ACCELERATION. I HAVE PHONED, EMAILED, AND WRITTEN TO NISSAN NORTH AMERICA (CERTIFIED MAIL) WARNING THEM ABOUT THIS PROBLEM AND THEIR RESPONSE WAS THAT MY CAR IS OUT OF WARRANTY NOW AND THERE'S NOTHING THEY WILL DO ABOUT IT. I SPOKE DIRECTLY WITH MARKITA SCOTT, ARBITRATION SPECIALIST (615-725-7884). I MENTIONED TO HER THE PROBLEMS I WAS HAVING AND THAT THE CAR'S FAILING TRANSMISSION POSED A SAFETY HAZARD. HER REPLY WAS THE "THE CAR WAS OUT OF WARRANTY AND THEY COULD NOT DO ANYTHING ABOUT IT." SHE REPEATED THAT NUMEROUS TIMES AND SEEMED NOT TO CARE ABOUT THE SAFETY ASPECT OF DRIVING THIS CAR. THANK YOU.