NHTSA Complaint #11114080 — 2015 FORD ESCAPE

I WAS DRIVING MY 2015 FORD ESCAPE SE WITH 95,000 MILES DOWN THE HIGHWAY GOING 55MPH WHEN I HEARD A FAINT WHISTLING NOISE. I DIDN'T THINK ANYTHING OF IT AT FIRST BECAUSE IT WAS SO FAINT, BUT THEN I REALIZED I WAS PUSHING THE GAS AND THE RPMS WOULD SHOOT UP VERY HIGH BUT THE CAR DID NOT ACCELERATE. I IMMEDIATELY STARTED PULLING OFF THE ROAD RAPIDLY SLOWING DOWN. I GOT OFF AND I KEPT PUSHING THE GAS TRYING TO GET MYSELF OFF UNTIL I WAS ALMOST COMPLETELY STOPPED. AT ONE LAST ATTEMPT TO GET MYSELF TO A SAFE SPOT TO BE STOPPED I PRESSED THE GAS THE CAR LUNCHED FORWARD AND MADE A VERY LOUD CLUNKING NOISE. AT THIS POINT I DIDN'T THINK THE CAR WOULD GO AGAIN SO I CALLED A TOW TRUCK. AFTER EVERYTHING COOLED DOWN IT DROVE FINE FOR THE TOW TRUCK DRIVER BUT I DIDN'T FEEL SAFE DRIVING THE VEHICLE. IT WAS TOWED TO THE SERVICE CENTER OF THE DEALERSHIP WHERE I BOUGHT THE CAR. THE MAN THERE EXPLAINED TO ME THE REASON IT STOPPED ACCELERATING IS BECAUSE OF A 'SAFTEY' FEATURE CALLED LIMP MODE WHERE YOUR CAR SHIFTS INTO A LOWER GEAR TO AVOID FURTHER DAMAGE. AFTER A FEW DAYS THEY TOLD ME I NEEDED TWO NEW SENSORS THAT DETECT WHEN THE TRANSMISSION IS OVER HEATING. I PAID $350 FOR THAT AND WENT ON MY WAY. NOT EVEN 20 BLOCKS AWAY FROM THE SERVICE CENTER THE CAR STARTED MAKING THE EXACT SAME NOISE AND BROKE DOWN IN THE MIDDLE OF A BUSY STREET. WE HAD IT TOWED BACK THE SERVICE CENTER. THEY HAD IT BROUGHT TO FORD AND FORD SAID THAT IT NEEDED A NEW TRANSMISSION. I DON'T THINK A CAR WITH NOT EVEN 100,000 MILES ON IT SHOULD NEED A NEW TRANSMISSION. I REALLY HOPE FORD CAN DO SOMETHING FOR ME. I AM A YOUNG FEMALE AND I DON'T FEEL SAFE DRIVING THIS CAR THAT HAS NOW LEFT ME STRANDED MORE THAN ONCE.