NHTSA Complaint #11114002 — 2012 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11114002
Vehicle	2012 FORD FOCUS
Component	STEERING
Date of Incident	July 21, 2018
Date Filed	July 26, 2018
Mileage	107,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WHILE DRIVING THROUGH A PARKING LOT AND ATTEMPTING TO TURN LEFT ACROSS AN INTERSECTION, THE POWER STEERING WENT OUT COMPLETELY, JERKED THE WHEEL OUT OF MY HAND, AND KEPT THE CAR MOVING STRAIGHT FORWARD. I NARROWLY MISSED HITTING ANOTHER CAR AS MY HUSBAND HELPED ME TUG ON THE WHEEL TO GET THE CAR OUT OF THE INTERSECTION AND TO THE SIDE OF THE ROAD. THE POWER ASSIST LIGHT WAS ON. I TURNED THE CAR OFF AND BACK ON, AND THE PROBLEM WENT AWAY. THIS IS THE SECOND TIME THAT THIS PROBLEM HAS HAPPENED, AND I AM AFRAID OF IT HAPPENING ON THE HIGHWAY OR IN TRAFFIC AND CAUSING AN ACCIDENT.

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