NHTSA Complaint #11113770 — 2018 RAM 1500

TL* THE CONTACT OWNS A 2018 RAM 1500 EQUIPPED WITH GOODYEAR WRANGLER SR-A TIRES, SIZE: 275/60R20. WHILE DRIVING 60 MPH, THE FRONT PASSENGER TIRE BLEW OUT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (EWALD KIA OF OCONOMOWOC, 36883 E WISCONSIN AVE, OCONOMOWOC, WI 53066, (262)-569-6500) FOR DIAGNOSTIC TESTING AND IT WAS CONFIRMED THAT THE TIRE DAMAGE WAS DUE TO CONTACT WITH A CURB, WHICH CAUSED WEAR AND TEAR. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND AN INSPECTOR CONFIRMED THAT THE DAMAGE WAS WEAR AND TEAR FROM MAKING CONTACT WITH A CURB. THE TIRE AND VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 5,100. THE VIN WAS NOT AVAILABLE. *TT CONSUMER STATED: CORRECT TIME LINE OF EVENTS: JULY 6TH FLAT REAR DRIVER-SIDE TIRE WHILE DRIVING AT ABOUT 30MPH. JULY 7TH FRONT PASSENGER SIDE TIRE BLEW DRIVING BETWEEN 75 AND 80MPH. MILAGE ON SECOND TIRE ABOUT 4100. JULY 9TH SERVICE MANAGER INFORMED ME OF REP'S FINDINGS OF WHICH MY HUSBAND AND I ARE DISPUTING. WE TO DIFFERENT LICENSED DEALER AND ASKED THE MANAGER FOR A SECOND OPINION, HE STATED HE DIDN'T SEE THE "CURB CHECKING" EVIDENCE, BUT DID OBSERVE TREAD SEPARATION. VIN NOT AVAILABLE UPDATED 10/18/18*JB