NHTSA Complaint #11113629 — 2013 BMW 528I

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11113629
Vehicle 2013 BMW 528I
Component ENGINE
Date of Incident
Date Filed
Mileage 69,518 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

CAR WITH ONLY 69518 MILES ON IT EXPERIENCED CATASTROPHIC ENGINE FAILURE IN MOVING TRAFFIC. VEHICLE OWNER HAD TO NAVIGATE CAR OUT OF MOVING TRAFFIC WHILE TRYING TO TURN. DANGEROUS SITUATION FOR OWNER AND OTHER DRIVERS ON THE ROAD. FORTUNATELY THIS HAPPENED ON A CITY STREET AND NOT THE FREEWAY. CAR GAVE "DRIVETRAIN MALFUNCTION" AND "LOW ENGINE OIL PRESSURE ERROR" WHEN IT ABRUPTLY SHUT DOWN. CAR HAS N20 ENGINE WITH KNOWN DEFECTS. BMW NA HAS EXTENDED THE WARRANTY ON SOME OF SAID DEFECTS, BUT DEALERSHIP REFUSES TO REPAIR UNDER EXTENDED WARRANTY UNTIL CONSUMER PROVES THE DEFECT. DEALERSHIP REFUSES TO DO FULL DIAGNOSTIC. CONSUMER IS ASKED TO PAY $3000 PLUS TO PROVE DEFECT AT DEALERSHIP. CONSUMER IS OFFERED A $11000 ENGINE REPLACEMENT AS SOLUTION.

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